Troubleshooting

Return to the Perisclaw web app and choose Couldn't link device? Click to restart for a fresh code, then scan it immediately. QR codes are deliberately short-lived.

Open WhatsApp → Settings → Linked Devices, remove a device you no longer use, and try again. WhatsApp limits how many devices can be linked at once.

Generate a fresh code in the web app. In WhatsApp choose Linked Devices → Link a Device → Link with phone number, then enter the new eight-character code.

Your number uses passkey linking, which Perisclaw completes inside its desktop app. Choose Get the desktop app, install it, and reopen the linking screen there.

Check your chat with Perisclaw Support (+91 92057 59988) on WhatsApp. If the code doesn't come within a minute, reload the page and try again, or choose Continue with Google instead.

Codes only go to numbers that have connected to Perisclaw, so a new number starts with sign-up. Choose Continue with Google to create your account. Your number is kept, and the next step shows a QR code to link it in WhatsApp. To start with a different number, choose the pencil next to your number.

Each account has one WhatsApp number for now. Choose Open to go to the account you already have, or Use a different Google account to set up the new number under another account.

The number belongs to another account. Choose Sign in with this number. You're signed out and the number is filled in on the sign-in page. Choose Continue with WhatsApp to get a code and open that account.

Give the assistant about 30 seconds to start. Search WhatsApp for your own name, open that self-chat, and send “hello” once more. If WhatsApp still shows Perisclaw under Linked Devices, do not repeat the linking flow.

Include /claw in the message, for example “/claw what did we decide?” Perisclaw stays silent outside your self-chat until you call on it, unless you set up an Automation for that chat.

Send /stop in your self-chat to halt the current request and anything queued behind it. Use /ignore inside a message when you only want Perisclaw to ignore that one message.

Restart it from your self-chat, wait for the confirmation, then send the request once more. Restarting is for a stuck assistant; it does not repair a missing Linked Devices connection.

First check Linked Devices on your phone. If Perisclaw is missing, choose Reconnect WhatsApp in the web app and link it again with a fresh QR or pairing code. Your saved profile and workspace remain attached to the account.

On a paid plan, your assistant keeps working while WhatsApp is disconnected. During a trial, it pauses 30 minutes after WhatsApp disconnects. Reconnecting brings it back with your chats and connections, and that can take a few minutes.

Sign back in to the same Perisclaw account and link the active WhatsApp number again. Removing the phone connection does not by itself delete the account or its saved workspace.

Yes. In the web app, choose Turn on notifications at the top of the page or Alerts in the side bar or phone menu, and allow them in your browser. See Account & settings.

Open Settings → Billing. If an invoice is unpaid, open it and choose Pay now. If the plan has ended, choose an available plan to restore access.

Refresh the Billing screen and confirm that it shows an active plan. If your plan was paused for more than 3 days, your assistant was disconnected, and paying brings it back with your chats and connections. That usually takes a few minutes. If it hasn't come back after that, choose Reconnect WhatsApp in the web app. If you see "Your assistant is busy with another update. Try again in a minute.", it's still coming back: wait a minute and try again. If the plan shows as active and access is still blocked, send support a screenshot of the Billing status. Never the card details.