# FAQs

Canonical URL: https://docs.perisclaw.com/faqs

Find the question closest to yours. The short answer comes first; open a row
only when you need the detail.

## Getting started

What Perisclaw is and how it fits into WhatsApp.

### Do I need a new WhatsApp number?

No. Perisclaw connects to the number you already use as a linked device,
then lives in your self-chat. Follow the visual
[ Connecting guide](/setup-your-assistant) to link it.

### How is Perisclaw different from a chatbot?

A chatbot mainly answers questions in a separate conversation. Perisclaw
works from your WhatsApp, can use the conversations and apps you allow, and
can keep work moving after the first answer: tracking a
commitment, scheduling a reminder, or preparing a follow-up.

### How do I get its attention outside my self-chat?

Include `/claw` in your message, for example
* “/claw what was the final decision here?”* In other chats it stays
silent until you call on it, unless you explicitly change that chat's
autonomy.

### What languages does Perisclaw support?

Perisclaw understands most widely used languages. Speak or write naturally
in the language you prefer; you do not need to change a setting first.

## What it can do

The kinds of work you can hand off and their current limits.

### Should I create a Task, Reminder, Mission, or Automation?

You usually do not need to choose. Describe the outcome in normal language
and Perisclaw picks the right kind of work.

-
**Task:**

something you or another person has committed to do.

-
**Reminder:**

a nudge at a specific time or after a delay.

-
**Mission:**

a larger outcome that takes several steps to finish.

-
**Automation:**

repeatable work that starts on a schedule or event.

See [Perisclaw basics](/use-cases) for examples of each.

### Can Perisclaw fill in forms or log in to websites for me?

No. It can search the live web and read a page or link, but it does not
operate a general browser, so it cannot complete logins, forms, or checkouts.
For actions inside another product,
[ connect the app](/connecting-apps) instead.

### Does it work with Outlook and Microsoft 365?

Yes. Connect Microsoft 365 from **Apps** to work with Outlook
mail and calendar, OneDrive files, and Microsoft contacts. Google Calendar,
Gmail, Drive, Sheets, and Contacts are also supported directly.

### Is there a limit to how many tasks or reminders I can set?

There is no hard limit. A shorter list keeps daily briefings short and
helps important work stand out.

## Privacy and control

What Perisclaw can see, remember, and say in your conversations.

### Can I see and change what it has learned about me?

Yes. Open **Skills** in the dashboard to review and edit what
your assistant knows, the rules it follows, and the procedures you have
taught it. Changes are version-tracked. See
[ Custom skills](/custom-skills).

### How do I stop it from working in a particular chat?

Say *“stop participating in this chat”* to stop autonomous replies.
Say
* “never read \<chat>”* when you also want to block reading,
searching, and quoting that chat. Review both settings on the
** Permissions** page.

To ignore just one message, add `/ignore` . To halt current and
queued work, send `/stop` in your self-chat.

### How do I make it forget something?

Tell it exactly what to remove, for example
* “Forget that the client is not moving forward”* or
* “Delete the task about the grocery list.”* You can also review
saved knowledge and tasks in the dashboard.

### Will other people know when Perisclaw replies?

When you summon it with `/claw` , it answers as the assistant,
clearly labelled. A message it drafts and sends on your behalf (after you
approve it in self-chat) goes out as you, with no assistant header. Say
* “act as my assistant in this group”* when you want its messages
labelled in a particular chat.

### Can it message all my contacts at once?

No. Broadcast-like sending can get a real WhatsApp number flagged as spam,
so Perisclaw blocks it. Use a WhatsApp Community, channel, or opt-in group
link for genuine announcements.

## Plans and accounts

Pricing, billing, phone numbers, and shared access.

### What does Perisclaw cost?

The standard monthly plan is **$20 USD**. Stripe may present
an eligible local currency at card checkout. Your **Billing**
screen is the source of truth for your exact price, currency, trial, and
any discount attached to your account.

### What happens when my trial or free access ends?

If your checkout includes a payment method, the plan continues according to
the terms shown there. Without an active payment, the assistant pauses and
the dashboard directs you to **Settings → Billing**.

Open an unpaid invoice and choose **Pay now**, or resubscribe
from Billing to restore access. Permanently deleting the account is a
separate action under Settings.

### Can I use Perisclaw on multiple phones?

One Perisclaw account connects to one WhatsApp number. You can still use
that WhatsApp account from its normal linked phones and desktop clients. To
connect another number to Perisclaw, use a separate account.

### Can my partner or team share my Perisclaw account?

No. The assistant's memory, permissions, and connected WhatsApp number
are personal to one account.

## Help and feedback

A real person can help when the guide is not enough.

### Where can I report an issue or suggest an idea?

[Contact our support team on WhatsApp](https://api.whatsapp.com/send/?phone=919205759988\&text=Hi,%20I%20need%20some%20help%20with%20Perisclaw)
with the issue or idea. Include a screenshot when it helps, but never send
a pairing code or private conversation content.

### [Something is not working](/troubleshooting)

Follow the recovery steps for linking, replies, connection drops, and
billing access.